Meridian Grooming FAQs

Orders & Shipping

• Are there additional charges that I should know about?
• How can I find my order and tracking information?
• How long will it take to receive my order?
• My order has not arrived within the transit time period. What can I do?
• Tracking shows me my order was marked delivered but I haven't received it yet - what do I do?
• What happens to my order if it cannot be delivered?

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Product

• Are Meridian Grooming products available to purchase in stores?
• Are there Replacement Blades available for the Trimmer Plus?
• Can I purchase your products from third-party retailers?
• Can I travel with The Trimmer?
• Can I use the Trimmer on my body?
• Do your Trimmer blades contain nickel?

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Extended Protection

• How can I purchase Meridian Extended Protection?
• Need to make a claim? We're here for you.
• What do I need to know about Meridian Extended Protection?
• What is included in Meridian Extended Protection?

Subscription & Account Management

• How do I access my Meridian account?
• How do I cancel my subscription?
• How do I make changes to my subscription?
• How do I sign up for subscription plan?
• What is Meridian's subscription plan?

Promotions & Discounts

• Can I combine my discount or promo codes?
• Do you accept wholesale orders?
• Do you offer discounts for military or select occupations?
• Do you offer referral incentives or partnership programs?
• How do I apply discount or promo codes to my purchase?
• How do I apply my store credit?

Returns & Refunds

• Can I return an item bought from retail stores or other authorized resellers through your team?
• How can I request a refund?
• How long will it take for me to receive my refund?
• I have not received my refund and I have returned the item. What can I do?
• What is your return policy?

Payments & Data

• How do I make a GDPR, CCPA or data deletion request?
• What payment options are available?

Gift Cards

• Are there limitations on the amount someone can add or redeem using a gift card?
• How can I check my gift card balance?
• How can I redeem or pay with a gift card?
• How do returns work with gift cards?
• When will I receive my digital gift card?