Orders & Shipping
- Are there additional charges that I should know about?
- Do you have Express Shipping available?
- How can I find my order's tracking information?
- How long will it take to receive my order?
- My order has not arrived within the transit time period. What can I do?
- Tracking shows me my order was marked delivered but I haven't received it yet. What do I do?
- What happens to my order if it cannot be delivered?
- Where do you ship to?
- Why do I have to pay for shipping fee although I have met the minimum amount for free standard shipping?
- Why has my order incurred a customs fee?
- Why was I asked for a Tax ID?
- Why was my order split?